RENT A BIKE - SUPPORT A CAUSE
Rent a bike now, pick it up at our sister camp, HAMMER AND CYCLERY when you get to Burning Man, Saturday Aug 25 - Monday Sept 3, 10:30am to 5:30pm daily. Playa addresses are announced in July. Easy. Each bike rental allows us to ship TEN BICYCLES to Africa! If we rent 100 bikes, we will be able to reach our goal of shipping 1000 bicycles to Gambia this year.
By renting, you are agreeing to our liability release.
What kinds of bikes do you rent?
Our rental fleet is comprised of bikes specifically selected or custom built for Burning Man, then supported by a full service on-Playa bike shop right on the 3:00 Plaza.
We have been delivering bikes to Burners since 2010. We have amassed a wide variety of bikes in that time. Many are the basic beach cruisers or geared mountain bikes donated to our camp. These are cleaned up and re-tuned each year by a professional bike mechanic. But we also build a custom single speed cruiser with wide tires (of multiple colors) and a comfy seat. It's a simple ride that performs especially well at Burning Man.
After eight years, we literally (figuratively?) have something for everyone. Feel free to pick up one of our bikes, ride it for an afternoon, then return it and try something completely different. You could ride a different bike every day of Burning Man.
Finally, our Bike Whisperers will help match you with the perfect bike for your Burn.
Do I need a bike lock?
But I thought Burners were cool?
They are. But drunk and high at 3am, every bike starts to look the same and "Hey, someone added a stuffed tiger to my bike!" Buy a lock from us and pick it up with your bike or bring your own lock. If you don't, your bike will almost certainly be stolen, even at Burning Man, and you will lose your deposit (and walk for the rest of your trip).
Can I decorate my bike rental?
Art is a very personal thing and we do not even try to guess how our renters would like to practice the principle of radical self-expression. Renters are free to decorate their bikes however they like as long as the bike is returned to us in the same condition as it was rented. Mostly this is to keep us from having to deal with a ton of MOOP.
Will you have my size?
Almost certainly. We have been building our fleet for years and we've got a very good mix of sizes. Also, Bike Whisperers will help you pick out your bike and adjust it to your comfort when you arrive.
But I'm 5'0"?
So are lots of our supporters. We got you.
I'm arriving early. Can I pick up my bike before Burning Man starts?
Yes. We open at 10:30am on Saturday before the Sunday gate
opening. That is currently the earliest time to pick up a bike.
How do I get my deposit back?
Return your bike between 10:30am and 5:30pm. You will get a return receipt. Keep this receipt. Deposit refunds begin going out a week after Burning Man ends. These are refunded back to your credit card (if you paid by credit card) or PayPal account (if you paid by PayPal).
If you haven't heard from us by the end of September, send us an email with a photo of your return receipt. Problems do come up. Sometimes credit cards expire and we can't send you the deposit directly (and so on). Of course, we will email you if this happens, but you have to check your email (the same email you used to rent the bike) for us to let you know that your credit card has expired.
What if I can't return my bike between 10am and 6pm?
We have a pretty good system, but it functions best when the best people are on-shift and supported by a whole camp. If you hand your bike to a well-meaning crew member who hasn't had their morning coffee and doesn't know where your rental card is, we may get the bike back, but not know that you returned it. In that case, it will appear to us as though you did not return your bike. Usually it works out, but sometimes it does not. If you return your bike outside of our open hours, you are taking the chance that you will not get your deposit back.
What if I don't pick up my bike? Can I get a refund?
You can cancel your reservation for a full refund within 50 days of making the reservation, but no cancellations can be accepted after Aug 12, 2018. After this date, we will be delivering a bike to Burning Man with your name on it. We can't turn back after this point. We cannot avoid spending the money to get your bike to Black Rock City. We will also have to take the time to clean up the bike after Burning Man (because anything that goes to Burning Man gets covered in corrosive dust even if you don't use it).
Prior to Aug 12, 2018, we are happy to take cancellations because we can re-rent your bike. After this point, we lose this opportunity. You are, in essence, paying us to hold a bike for you (and run an awesome camp that sends bikes to Africa and gifts free bicycle repair). It doesn't matter if you ride the bike or not.
Do you rent adult trikes?
We do not.
What about tandems?
I don't even know what that is.
I don't know how to ride a bike. If I bring training wheels, can you install them on one of your bikes?
Maybe. Probably. I guess I couldn't say for sure without seeing the training wheels. But how about this instead: bring the training wheels, but first let us give you a five minute lesson. We have a patented (it's not patented) technique for teaching people to ride a bike. We started teaching Burners to ride bikes in 2015 and this year we will be offering super legit clinics (starting Tuesday). We're hoping you don't need those training wheels (but bring them just in case).
Can I have a camp sticker?
YES! Absolutely! Just grab one at the camp. Thanks so much for asking! Have you seen our postcards?
Stars And Bikes and Re-Cycle, Inc share no official affiliations with Burning Man, Black Rock City, LLC.